Twelve Clauses That Quietly Shift Risk in SaaS Agreements
Uncapped indemnities, silent auto-renewals, unilateral change rights: the provisions that rarely make the negotiation summary but decide who pays when something goes wrong.
Enumerated lists, notice mechanics and mitigation duties have all tightened. A review of how the clause is being written now.
Force majeure was, for decades, boilerplate that nobody read closely. That is no longer true, and the drafting that has emerged since 2020 is materially tighter.
Clauses now routinely list epidemics, pandemics, government action, quarantine and public health measures expressly. This resolves the debate about whether a general sweep-up covers a pandemic, but creates its own problem: a long specific list followed by a general catch-all may be read ejusdem generis, narrowing the catch-all to events of the same kind. If the catch-all is meant to be broad, say expressly that it is not limited by the preceding enumeration.
The trigger threshold does more work than the event list. “Prevented” is a high bar approaching impossibility. “Hindered” or “delayed” is considerably lower and materially changes who bears the risk of a disruption that makes performance expensive rather than impossible. Choose deliberately; the difference is worth more than the list of events.
Short notice periods running from when the affected party “becomes aware” produce disputes about awareness. Better: notice within a defined number of business days of the event materially affecting performance, in writing to a named contact, with a description of the effect and an estimate of duration, and an obligation to update at defined intervals.
Modern clauses impose an express obligation to use reasonable endeavours to mitigate and to resume performance, and to demonstrate what was done. Without it, a party can shelter behind the event for longer than the disruption justifies.
Suspension without an endpoint leaves both parties in limbo. Contracts increasingly include a termination right once the event has continued for a defined period — typically 30 to 90 days — with a stated position on payments already made, work in progress and the return of materials. Deciding this at drafting is far cheaper than deciding it during the event.
This article is general information about legal technology and practice, not legal advice, and it does not create a lawyer–client relationship. JuriPro is a technology company, not a law firm. Take advice from a qualified lawyer admitted in the relevant jurisdiction before acting on anything here.
Legal Research Lead, JuriPro
Former law librarian and knowledge manager; curates the primary-source corpora behind the Legal Research Assistant.
Uncapped indemnities, silent auto-renewals, unilateral change rights: the provisions that rarely make the negotiation summary but decide who pays when something goes wrong.
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